PRIVACY AND POLICY
Effective Date: 26th June 2025
Arwen Fragrances Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information collected from our business clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including through Facebook and other digital marketing platforms.
1. Information We Collect
We may collect the following categories of information:
Business Contact Information: Name, business name, business address, email address, phone number, and designation.
Enquiry & Communication Data: Information you submit through forms, email, or messaging platforms (like Facebook Lead Ads or Messenger) including service inquiries or feedback.
Marketing Data: Preferences regarding receiving marketing from us and third-party platforms.
Technical Data: IP address, browser type, operating system, referring URLs, and usage data when interacting with our website or ads.
2. How We Collect Information
We collect personal information:
Directly from you when you fill forms on our website or Facebook Lead Ads.
Through email, phone, or messaging interactions.
Automatically through cookies, pixels, and similar technologies when you interact with our website and digital advertisements.
From publicly available sources or third-party business directories.
3. Use of Your Information
We use the collected information to:
Respond to business inquiries and provide our products and services.
Manage and improve our advertising campaigns on platforms like Facebook.
Send business proposals, quotations, or service-related communication.
Deliver marketing communications, newsletters, and promotional offers (with your consent where applicable).
Improve website functionality, customer service, and business operations.
4. Sharing of Information
We do not sell your personal data. However, we may share information:
With our authorized employees, agents, and business partners for operational and marketing purposes.
With digital marketing service providers like Facebook Ads Manager to run targeted B2B campaigns.
As required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Data Retention
We retain your information for as long as necessary to fulfill the business purposes outlined in this policy or as required by applicable law.
7. Your Privacy Rights
As a business client, you may:
Request access to your personal data we hold.
Request correction or deletion of your personal data.
Opt out of marketing communications at any time via the unsubscribe link or by contacting us.
8. Facebook Advertising Compliance
In compliance with Facebook’s Advertising Policies:
We ensure that any data collected through Facebook Lead Ads or other ad tools is securely processed and used strictly for business-related communication and marketing.
Users submitting their details through Facebook forms have the right to withdraw consent or request data deletion at any time by contacting us.
9. Third-Party Links
Our website or ads may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact:
Arwen Fragrances Pvt. Ltd.
D-222/39 TTC Industrial Area,MIDC, Shirvane, Nerul, Navi Mumbai-400706
Email: info@arwenfragrances.com
Phone: +918451041944
